Packaging & Delivery
To ensure discreet shipping to your home or place of business all purchases are shipped in plain packaging in a courier bag with a return address from BCNZ.
Please allow fourteen (14) days for delivery after payment.
Delivery Fee
Delivery is subject to a courier fee. This fee will be calculated at time of purchase. A surcharge of $3.60 applies for all RD deliveries.
Warranty
Unless a longer warranty is offered by the manufacturer, all products carry a thirty (30) day manufacturers warranty against faults and defects. In the unlikely event of there being a fault with a product purchased, BuzzClub (NZ) Ltd will send a replacement providing the item is returned within the warranty period for that product.
Returns
Due to the nature of most of our product line, once the product has being opened, no returns will be accepted unless there is a proven manufacturers fault or defect with the product, in which case a replacement will be issued.